FAQ
Altinha Store FAQ
1. What products are available at Altinha Store? Altinha Store offers a range of soccer products including the Altinha Soccer Ball, Altinha Rebound Net, and Aiming Net.
2. What are the shipping options and delivery times?
- Standard Shipping: $9.99 USD worldwide, 7-12 business days.
- Processing Time: Orders are processed within 2-3 business days.
3. How can I track my order? A tracking number will be provided via email once your order is shipped. and you can easily track your order on the website.
4. What is your return policy?
- Eligibility: Items must be returned within 30 days of receipt.
- Condition: Products should be unused and in original packaging.
- Process: Contact customer service for return instructions. Return shipping costs are the customer’s responsibility.
5. How can I contact customer support? You can reach customer support via email at info@altinha.store or through the contact form on the website.
6. Do you offer discounts or promotions? Check the website regularly for current promotions and discounts.
7. How can I place an order? Browse the products on the website, add items to your cart, and proceed to checkout. You will need to provide shipping and payment information to complete the purchase.
8. What payment methods are accepted? Altinha Store accepts major credit cards, PayPal, and other payment methods as indicated at checkout.
9. Can I change or cancel my order? Contact customer support immediately if you need to change or cancel your order. Changes or cancellations can be made if the order has not yet been processed.
10. Do you offer international shipping? Yes, Altinha Store ships products internationally. Shipping times and costs may vary based on the destination.
For more detailed information, please visit the Altinha Store.